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TESTIMONIALS

"Your team is amazing."

Orthopaedic Patient

"Once again, stunning work."

General Surgery Patient

"Thank you for being so considerate."

Urology Patient

"I wish more consultants had secretaries that took the time to explain things as you do."

Neurosurgical Patient

"You genuinely saved my life."

Urology Patient

"An excellent manager and team player who remains calm and supportive, offering critical and constructive feedback and making complex tasks manageable for everyone involved."

Employee through SSS

"Amy carefully assessed my Clinical Practice, streamlined processes and introduced a digital dictation app resulting in an efficient, paperless Practice administration. Amy organises my Clinics and Clinic Bookings perfectly. Any issues my patients have or that I have are quickly and efficiently resolved with a helpful and supportive manner. Amy has excellent organisational skills, combined with a strong work ethic and professionalism. I frequently receive complimentary comments from patients about how helpful and supportive and efficient Amy is. Amy is the friendly, helpful first point of contact for patients and first impressions are so important for the image of a service. I wholeheartedly recommend Amy to any practice looking for a talented and dedicated Medical Secretary/Practice Manager."

Dr Graeme Stables MB ChB MD FRCP

Consultant Dermatologist

"I have had the pleasure of working with Stott Secretarial services for over a year. Amy and her team have been an invaluable asset to my practice. They have quickly adapted to my way of working, ensuring efficiency and organisation in all aspects of administration and patient pathway management. Communication is key in any medical practice and the team excels in this area. They are always easily contactable and promptly address any matters, preventing scheduling conflicts and ensuring smooth operations. Their professionalism and responsiveness have significantly improved my workflow. Patient feedback has been overwhelmingly positive for all team members, with many praising the efficiency of dealing with inquiries, attention to detail and compassionate care. I highly recommend Stott Secretarial Services to any medical professional seeking a competent, reliable, and compassionate administration and patient management team."

Dr Hayley Smith

Consultant Dermatologist

"I have found Amy to be an exceptional medical secretary who has made a real difference in my experience as a patient. From the moment I first spoke with her, Amy was kind, professional, understanding and incredibly helpful. Amy communicates clearly and effectively, making sure I have understood appointment details. Amy's friendly approach is admirable. She always takes time to listen and address any concerns. As a patient, it was reassuring to know that someone as competent and caring as Amy is handling everything behind the scenes. Amy truly goes above and beyond for patients, and I for one am grateful for her support."

Mr Harris

Patient

"I have worked with Amy Stott for just over a year. She has extensive experience of administrative work with the private healthcare sector and is clearly very knowledgeable. She combines professionalism, efficiency and hard work with an extremely pleasant approach. She communicates very effectively with patients, staff and with me. It is a pleasure to work with her."

Mr Burke

General Surgeon

Free 15-Minute Discovery Call

If you would like a no-obligation consultation to find out more about how my services can be of benefit to your business, then please contact me and I will be happy to discuss your requirements and answer any questions you might have.

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